Shipping Policy
Shipping & Delivery Policy
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December 14, 2025
At Faith and Fields Design, we take great care in producing and delivering high-quality custom apparel. Please review our Shipping & Delivery Policy carefully before placing an order.
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Order Processing
All items are custom-made to order. Production timelines will be communicated at the time of ordering or fundraiser launch and may vary based on order size, product availability, and design approval.
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Fundraiser & Group Order Delivery
For fundraiser and group orders, items are typically:
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Delivered directly to the designated organizer, school, or group representative, or
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Shipped to the address provided by the organizer at checkout
Once the order has been delivered to the organizer or designated recipient, [Your Business Name] is no longer responsible for:
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Lost, damaged, or missing items
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Incorrect distribution of items
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Items not picked up by individual participants
Any issues after delivery must be resolved between the organizer and participants.
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Shipping Orders
For orders requiring shipment:
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Shipping addresses must be accurate and complete at checkout
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Once an order has been shipped and tracking information is provided, responsibility transfers to the customer and/or shipping carrier
[Your Business Name] is not responsible for:
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Delays caused by the shipping carrier
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Lost or stolen packages after shipment
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Packages marked as “delivered” by the carrier
Customers are responsible for filing claims with the carrier when applicable.
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Shipping Timeframes
Shipping times are estimates only and are not guaranteed. Production time is separate from shipping time.
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Incorrect or Undeliverable Addresses
Orders returned due to incorrect or incomplete addresses may be subject to additional shipping charges to reship the order.
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Local Pickup
If local pickup is offered, customers or organizers will be notified when orders are ready. Faith and Fields Design is not responsible for orders left unclaimed after pickup notification.
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Questions
If you have questions about shipping or delivery, please contact us prior to placing your order:
Faith and Fields Design
faithandfieldsdesign@gmail.com